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Our Team

Meet the dedicated individuals driving our mission forward. Committed to empowering families experiencing homelessness, our team brings passion, expertise, and a shared vision for positive change.

Staff

April Bolton Smith

Executive Director

About April

Since joining Family Promise of Blount County in 2016, April Smith has been instrumental in providing support and guidance to families in need. As a Case Manager for various programs, she has helped families develop essential life skills such as budgeting, building relationships, and maintaining good tenancy. In 2022, April was hired as the Executive Director for Family Promise of Blount County.

April is deeply rooted in the community, having lived in Blount County her entire life. She graduated from William Blount High School in 1998 and went on to earn her Bachelor’s Degree in Child Development from the University of Tennessee, Knoxville.

April’s commitment to serving the families in Blount County is her passion and priority. Her experience, knowledge, and dedication are valuable assets to Family Promise and the community as a whole.

Ciara Humphrey

Development Coordinator

About Ciara

Ciara started with Family Promise originally as an intern in 2018, and as of 2021 has been a Case Manager. She graduated from Heritage High School in 2016, and attended Maryville College, where she was introduced to Family Promise via the Bonner Scholarship. Ciara has served as a passionate volunteer for many local non-profits since she was young and welcomes the opportunity to help families facing homelessness directly.

Shelby Isbill

Case Manager

About Shelby

Shelby grew up in a big family surrounded by kids. Shelby has always known that she wanted to work with children in some aspect since she was little and would volunteer her time in high school at the primary school for dances and field days. Shelby graduated from Sequoyah High School in 2019. She attended Maryville College where she discovered Family Promise at the beginning of her junior year. She fell in love with the drive that Family Promise had to better the lives of families in the community. Shelby wrote her senior study about the effects of homelessness on mothers and their children and interned at Family Promise in the fall of 2022. Shelby graduated from Maryville in 2023 with a degree in Developmental Psychology on the Child Trauma and Resilient track with a minor in Relationship and Sexual Health. Shelby started as a Case Manager at Family Promise right after Graduation. Shelby looks forward to growing within Family Promise and serving the families in the community.

Allen Helton

Thrift Store Manager

About Allen
As the Manager of the 2nd Chance Thrift Store and a dedicated member of the Family Promise of Blount County Team, Allen Helton has been serving the community with compassion and grace since June 2020. With his appointment as Thrift Store Manager in June 2023, Allen has been dedicated in making a positive impact in the lives of those in our community. Allen works closely with the community to be an advocate for the underserved population in Blount County.

Desiree Chavez

Case Manager

About Desiree

Desiree’s varied background in healthcare and beyond, and her ties to her large family, have all served to prepare her in her role as a case manager. She is passionate about Family Promise’s mission, having graduated from the Shelter program herself in 2025. Now she is dedicating herself to making sure others see the same success her family has.

Board

Brooke Givens

About Brooke
Brooke Givens joined the board in 2020 and is the Chair for 2024. As a Blount County native and mother, Brooke is honored to be part of helping her neighbors secure housing for themselves and their children.

Ted Rutland

About Ted

Ted has been involved with the Family Promise mission since 2018. Children deserve a safe and stable environment to grow; Family Promise of Blount County empowers families to stay in stable housing and allows children a chance at a bright future.

Chuck McGuff

Treasurer

About Chuck
It has been my privilege to serve on the board of Family Promise of Blount County for the past year. The most appealing thing to me about Family Promise is that not only are families who are experiencing immediate homelessness served, but they are also given excellent tools to help them sustain independence.

Brenda Clark

About Brenda

As a single mom of three children, we were “almost” homeless. But a family stepped up and provided a place to stay. Since then, I have felt a call to reach out to families and have supported Family Promise in a variety of ways. Now that I am retired, I volunteer at the Family Promise Thrift Store two days a week.

Judy Wyrick

About Judy

Judy has been a resident of Rockford since 1987. She has served the community as a teacher, corporate travel agent, and as a legal assistant. She has enjoyed being associated with Family Promise of Blount County as a volunteer in the Second Chance Thrift store and as a board member.

Mavis Ziegler

About Mavis

Mavis Ziegler is a retiree from teaching/coaching Physical Education, Wellness, and teacher preparation, spanning grades from the elementary through the university level. In addition to serving on the Board of Family Promise, she is the Co-Coordinator of Family Promise at First United Methodist Church. She serves in Compassion Counseling, Rotary, and Welcome Table among other things and loves spending time with her family.

David Anderson

Board Chair

About David
David has been married to his wife Shelly for 27 years and they have 5 kids. They have worked, lived, and worshipped in Blount County their entire lives and love supporting the community, especially Family Promise as ending homelessness has been a passion in their family for many years.

Sharon Tipton

Secretary

About Sharon
Sharon Tipton is a native of Blount County who is a retired Social Worker with the Tenn. Dept. Of Labor & Workforce Development. She has a BA in Sociology/Psychology from Berea College and lives with her husband who is also retired.

Olivia Pittarelli

Vice Chair

About Olivia

Olivia Pittarelli joined the Board of Family Promise of Blount County in 2025 and currently serves as Vice President and a member of the Fundraising Committee. Olivia works as a Project Manager at Clayton Homes and is a graduate of the University of Tennessee. Passionate about giving back to her community, she is honored to support Family Promise’s mission of helping families achieve stability and housing security. Olivia values collaboration, service, and strengthening community partnerships to make a meaningful impact for families in Blount County.

Mary Wilson

About Mary

My desire to be of service to Family Promise of Blount County reflects a childhood that included multiple moves over the first ten years of my life, as well as being part of a family that struggled to “make ends meet”, with no reserve funds for unplanned expenses. Those experiences served as a model for me when I first was responsible for supporting myself at an early age, due to the death of my mother. I have a living understanding of the physical and emotional toll that the fear of losing one’s shelter has on both an individual and a family. When I joined Maryville 1st UMC in 2018, I sought volunteer opportunities with the programs that supported individuals with housing and food challenges, including those that could meet their emotional needs. I volunteer for Family Promise, Welcome Table, Celebrate Recovery, and DayBreak Respite Care. Since my full retirement from my work as a speech-language pathologist on July 1, 2024, I have been able to use my time in all these programs.

Mary Lynn Roy

Mary Lynn Roy

About Mary Lynn

Mary Lynn is a native of Blount County and a graduate of UT Knoxville and has worked as a legal assistant for attorneys in Knox and Blount Counties. Mary Lynn and her husband have been volunteers with Family Promise since 2009 and she is presently FP coordinator for Green Meadow United Methodist Church. She has a real passion for Family Promise, its mission, and most of all for its families.