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All about the Second Chance Family Promise Thrift Store:
Second Chance Thrift Store
Location: Where is the Thrift Store located?
705 East Lincoln Road in Alcoa
across the street from Lincoln Cleaners
Hours: When is the store open?
Tuesday – Saturday
10 am – 4 pm
Why a store? How does this benefit the families we serve?
The proceeds from the Second Chance Thrift Store are used to fund Emergency Shelter, Transitional Housing, and Going Home Staying Home – a program for our graduates.
Items: What items are accepted?
We accept gently used books, home decor, kitchen items (pots/pans/utensils), furniture, and toys.
We can take working appliances and working flat-screen TV’s
Seasonal donations two months before that season (for example Christmas items can be donated in October and November.)
Bed frames (no mattresses or box springs see Items: Not accepting
Please note: it is helpful if you send a photo of the items ahead of time so we ensure we have enough trailer space to pick up the items – Text a photo to (865) 816-9473 (this is a text-only line).
All donations must be made during store hours. If things are left on the porch unfortunately we have to throw them away.
Items: Not Accepting
🚫Due to limited space we can only take limited amounts of some items – thank you for your patience!
No console TV’s
No exercise equipment
(Unless you are returning a NEW mattress to a company that will credit your donation as a return.)
All donations must be made during store hours.
If things are left on the porch unfortunately we have to throw them away.
Pick-up: Do you pick up large items?
Whenever possible, we are happy to pick up large donations such as furniture.
Please call 865-233-4737 and ask to schedule a pick-up time.
Vouchers: What if I need help?
Family Promise of Blount County only gives vouchers directly to our Shelter, Transitional Housing, Going Home Staying Home, and Wheels to Work families.
Vouchers are provided to other families in need ONLY through partnerships with other agencies.
If you need assistance please call 211 Helpline for a list of agencies with available resources. 865-215-4211
Vouchers: How can another agency partner?
We can provide limited assistance to United Way of Blount County partner agencies.
Case managers from outside agencies working with low-income, ALICE, or families at-risk of homelessness please call 865-233-4737 to ask how to become a partner agency.