How does a family get help?

Need Help?

Talk with our staff:

If you have children in your custody and you need shelter:

Call us  865-233-4737

OR Fill out this ONLINE FORM

You can leave a message after office hours and we will call you back.  

If you are an individual or couple without children please call 211.  

If you need financial assistance please call 211. 

Need help in another language?


Call our office at 865-233-4737 and we can use a Language Line service for help. This service is free translation, so please call us between 8 AM to 4:00 PM. on Monday through Friday.


Necesita ayuda en otra lengua? Llame nuestra oficina al 865-233-4737 y podemos usar un servicio Language Line para ayudarse. Este servicio de traducion es gratis, asi que por favor llamanos entre 8:00 hasta 16:00 sobre Lunes a Viernes.

A message from Elmo